Terms & Conditions

  1. Service and Product Provider.

The online store & nbsp; that utilizes the domain name fantasticaroma.com and is presented in full at https://en.fantasticaroma.com  or fantasticaroma.com (hereinafter referred to as the company or company) is the online store promoting and selling products through of the Internet managed by the company based in Thessaloniki and at 62 Vasilissis Olgas Street with the distinctive title “FantasticAroma”. Any contact with the online store can be made at the email address [email protected] (24 hours a day) as well as on the mobile phone 6972604233 & nbsp; landline & nbsp; 2311298375 & nbsp; during store hours.

  1. Accept Terms of Use .

The following terms of use apply to the use of the online store & nbsp; www.fantasticaroma.com. Any user who uses the services of the online store is considered to consent and unconditionally accept the following terms without exception. If a user does not agree with these terms, then he must refrain from using the online store.
The company reserves the right to freely modify the terms of transactions from the online store, whenever it deems necessary, and undertakes the obligation to update the relevant pages and make them available to consumers, through the website of the online store.

  1. Online Store Information – Product Information.

The company is committed to the accuracy and completeness of the information provided in the online store, regarding the information, availability and prices of its products. & Nbsp; The company is not responsible for errors due to inadvertence in the registration of electronic data in the system, as well as for any errors that refer to the possible availability of its products. In case one of the products is available, while it is not, the company is obliged to inform the user and not to proceed with the relevant sale. In any case, the company does not guarantee the availability of products.

Furthermore, regarding the technical information and the characteristics of the products, the company is not responsible for any inaccuracy of theirs, which is due to an error of their production company. In particular, the company is not responsible for defective products and / or untrue information concerning the goods of its suppliers and contained on its Website. The relevant responsibility lies solely with the suppliers of the company.

In any case, the company may change the data of the electronic system, regarding the availability and prices of the products, without notice.

Liability claims against the company, which relate to material or non-pecuniary damage caused by the use or non-use of the reported information and / or the use of inaccurate and incomplete information, are generally excluded, unless otherwise provided by law. liability for civil liability. The company expressly reserves the right to modify, supplement or delete parts of the individual pages or all of them, or to temporarily or permanently suspend the publication, without notice.

  1. Transaction Security Technical Systems .

The company recognizes the importance of the issue of security of electronic transactions and has taken all the necessary measures, with the most modern and technically advanced methods, to ensure the maximum possible security.

It is not necessary for the user to enter personal information to browse the online store. The user can move around the store freely and anonymously and add the items he chooses to his shopping cart.

Personal data and information are requested only when the user decides to proceed with the purchase of the items of his choice. In this case, all information, which is related to the personal data of the users, is secured as confidential and is available only to the members of the business who have access to matters of operation of the site and to absolutely no one else.

  1. Order Error Technical Systems .

The company has also taken all the necessary measures, with the most modern and advanced methods, to ensure that there will be no errors when placing orders. In particular, during the order, the user will be able to confirm through a special electronic application (shopping cart), before placing the order, how many products he wishes to buy, the price of each, as well as their total price, any discount, availability etc. In any case, the user can withdraw even after ordering the products, for all or part of them.

  1. Use bans .

The use of the online store by any user for purposes other than the online purchase of the company’s products is expressly prohibited. The use of the online store by any user for & nbsp; & nbsp; sending, publishing, or transmitting any content that is illegal for any reason, whether it violates the confidentiality or personal data, or offends the morals of users, or for which Users have no right to transmit by law, or content that infringes any patent, trademark, trade secret, copyright or other proprietary rights, or contains viruses.

  1. Links – Related Websites .

There may be links, or other related websites, to the online store website. These links are not under the control of the company and the company is not responsible for the contents of these pages.

  1. Processing of Personal Data and Contract Information.

The details of the users (name, email address, home address, landline, mobile phone, etc.), the transactions of the users of the online store made through the online store, are considered confidential, as in the usual transactions in a commercial store. Users, when providing their data in the context of their transactions as hereafter, consent and accept the forthcoming processing of this personal data, for the needs of each transaction, as well as the transmission of this data to recipients (e.g. .x. courier company) who will be specifically identified and are the employees and other associates & nbsp; of the company in the context of processing the sale of products.

Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. Otherwise the company undertakes not to further disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or decision of another public authority. The personal data declared in the online store are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction. All documents and electronic data that will be exchanged between the parties during the sale will be kept by the company. The customer can access them, as well as all the details of his contracts and transactions with the company, if he wishes.

  1. Shipping and Delivery .

The delivery of the products to the customer is carried out by a private courier company at the postal address that the customer wishes and has stated at the completion of his order. The preparation of the order takes place on the same day and is delivered for shipment either on the same day (if the order has been placed on a working day until 17:00) or the next working day. Delivery of products takes place within one working day for 90% of cases and within two (2) working days from the day after the registration of the order for the remaining orders. Remote areas are excluded for which the customer can request and learn details about the exact delivery time. The company can not be held responsible for the consequences due to delivery delay or loss of the parcel by the carrier.
Upon receipt of the order, the customer must check that the products correspond to his order and to indicate, otherwise, any anomaly. The return of the products will be accepted only for products that are in their original condition, with their original packaging.

  1. Limitation of Liability.
  2. The company makes every effort for the good operation of the Website and the service provided through it, but in no case does it guarantee that the operation of the Website / servers of the same or partner companies and / or third party websites through which it is transmitted its contents will be uninterrupted and orderly, free of viruses and similar elements. Therefore, the Company does not bear any responsibility for any damage caused to the users of the Website or to third parties and which will be related to the operation of the above.

    The Website expressly states that it can not and is not obliged to control the security and content of third party websites, however it is entitled at any time to terminate access to any website, if it becomes aware of any event, which in its opinion is contrary to law and these terms.

    1. Applicable Law and Other Terms.

    The above terms and conditions of use of the site & nbsp; www.fantasticaroma.com, as well as any amendments thereto, are governed by and supplemented by Greek law, European Union law and the relevant international treaties signed by the country. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the online store and its service user and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it.

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